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| Hotel Online Reviews |
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| Nearly four out of five of all hotel reviews are from guests that have had a satisfactory or better experience, data from 70 million reviews has shown. Read more |
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| Reservation Sales & Marketing Platform |
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| Overflow and after-hours call center staffing solution comes of age Read more |
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| Hotel Technology |
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| In the vogue of technological advancements in the hospitality industry, eZee reveals the need for hoteliers to embrace technology. Read more |
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| RFID Electronic Door Locks |
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| Trendy Amsterdam Hot Spot Trusts Reliable Quantum RFID Guest Electronic Door Lock System Read more |
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| Channel Management |
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| eRevMax has reported today that it has processed $2.1 billion worth of reservation revenue for its hotel clients in 2016. This is an increase of over 11% in reservation revenue as compared to the previous year. Read more |
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| Hotel Reputation Management |
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| TrustScores and Meta-Reviews to be Integrated into TRIPBAM Technology to Support Its Hotel Shopping Service Read more |
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| The 2016 Smart Decision Guide To Hotel Property Management Systems |
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| There are plenty of reasons for hoteliers to migrate from a legacy property management system (PMS) to a state-of-the-art system designed to meet their current and future market needs. In fact, according to The 2016 Smart Decision Guide to Hotel Property Management Systems, more than one-quarter (27%) of hoteliers who had not upgraded their PMS within the past 3 years indicated that they planned to do so in the next 12 months. Read more |
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| Data Security |
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| In the hotel industry, nothing is more important than making guests happy. Nothing that is, except keeping them safe. This is relevant no matter what the issues are and whether technology is involved or not. It’s every hotelier’s worst nightmare: a data breach that shatters the brand’s reputation and destroys guest trust. In the past, managing data security as a hotel owner may not have been a priority, but it is now - and should be top of mind. Read more |
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| The 2017 Smart Decision Guide To Hospitality Revenue Management |
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| Starfleet Research, the leading provider of best practices IT research for the hospitality industry, just released of The 2017 Smart Decision Guide to Hospitality Revenue Management. It is currently available for complimentary access. The following is brief excerpt. Read more |
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